Shipping Information

Custom shoe orders are securely packaged in boxes to maintain the quality of the shoe box.

Since each pair is custom-made, please allow up to 15 business days for your order to be completed and shipped. Pre-made shoes, accessories, and clothing will typically be dispatched the next business day. If your order includes both pre-made and custom items, the entire order will be shipped together within the standard processing time.

● Shipping Rates

Shipping fees are subject to change and do not cover any customs duties or taxes, which are the responsibility of the customer.

● International Shipping:

  ○ America: $50

    ■ Estimated Delivery: [4-7 Business Days]

  ○ Europe: $60

    ■ Estimated Delivery: [4-7 Business Days]

  ○ Other International Locations: $60

    ■ Estimated Delivery: [4-7 Business Days]

International shipments are sent using tracked and signed services.

 

Customs & Duties

Please be aware that customs duties and taxes are the customer’s responsibility. As these charges vary by location, we cannot provide specific amounts. Local customs authorities will contact you directly for payment. Failure to pay customs charges may result in the package being destroyed, and unfortunately, we cannot offer a refund in such cases.

Additional Information

● Rush Shipping: If you need expedited delivery, please contact us to inquire about rush shipping options and associated fees.

● Address Changes: If you need to update your shipping address after placing your order, please notify us as soon as possible. We will try to accommodate changes before the order is shipped.

For any questions or issues related to shipping and customs, feel free to contact us.